
In this episode of Operation Med Spa, hosts Rebekah and Janelle dive into the often-overlooked power of one-on-one meetings. These aren’t just calendar fillers—they’re high-leverage moments that shape team alignment, boost motivation, and deepen trust. Pulling from real-world leadership experience, they share why most one-on-ones fall flat and how to turn them into dynamic, results-driven conversations.
Bek and Janelle start with a simple but powerful question: what’s the true purpose of your one-on-ones? With a clear why in place, they explore how these meetings can reveal individual motivators, support professional growth, and catch small problems before they snowball. They emphasize the need for consistency, follow-up, and adapting to communication styles to create a safe space where feedback flows both ways.
From understanding personality dynamics to connecting KPIs with what your team actually values, this episode unpacks the anatomy of effective leadership through one-on-ones. It’s not about more meetings—it’s about better ones. If you want to retain top talent and lead a team that’s aligned and thriving, this is the episode for you.